Raena Shah is the Co-Founder and Chief Operating Officer of @SecureClinics, where she is the driving force behind the day-to-day excellence that allows the clinic to deliver truly integrated patient care. With a decade-long career built across some of Mumbai's leading PR and marketing firms, Raena brings a rare combination of operational rigour, people-first leadership, and a deep understanding of brand and client relationships to healthcare — a space that demands all three in equal measure.

At @SecureClinics, Raena oversees the entire operational backbone of the clinic: from administration and staff management to sourcing, payments, and workflow design. She works closely with patients directly — understanding their needs, guiding them through their treatment plans, and ensuring every interaction reflects the clinic's promise of honest, patient-first care. She is equally invested in the team behind the scenes, championing employee wellbeing and building a culture where every staff member feels supported and valued.

Before co-founding @SecureClinics, Raena spent over a decade at Communique PR and Marketing, eventually rising to head multiple verticals — social media, strategy, administration, marketing, and digital — for a roster of high-profile clients across lifestyle, hospitality, and entertainment. That experience in managing complex client relationships, leading teams, and executing under pressure now shapes the way she runs operations at @SecureClinics.